Shipping Policy

Thank you for choosing The Good Store LTD for your shopping needs. We aim to provide efficient and reliable shipping services to ensure your orders reach you in a timely manner. Please review the following Shipping Policy for information on our shipping practices.

Order Processing Time

  • We strive to process all orders within 3 business days (excluding weekends and holidays) after receiving your order confirmation.
  • Orders placed after 18:00h GMT will be processed starting the next business day.

Shipping Rates and Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer several shipping options, including standard and expedited shipping, to accommodate your needs.
  • Delivery estimates will be provided to you during checkout based on your shipping address and the shipping method chosen.
  • Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary due to factors such as carrier delays, customs processing, and inclement weather.

Order Tracking

  • Once your order has been shipped, you will receive a shipment confirmation email containing tracking information. The tracking number will allow you to track your package's progress and estimated delivery date.
  • You can also track your order by logging into your account on our website and viewing your order history.

Shipping Restrictions

  • Shipping is primarily available to the United States, United Kingdom, Canada, and Australia. However, we may offer international shipping to select countries for certain products.
  • Some items may have shipping restrictions or cannot be shipped to certain locations due to legal or logistical reasons. These restrictions will be noted on the product page.

International Shipping

  • On select products, we may offer international shipping to all or many countries. Shipping charges and delivery estimates for international orders will be calculated and displayed at checkout.
  • Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. Import duties, taxes, and customs fees may also apply and are the responsibility of the recipient.

Supplier Processing and Shipping Times

  • We are not responsible for supplier processing and shipping times. While we strive to ensure timely processing of your orders, delays may occur due to factors beyond our control.

Free Shipping

  • Most products will come with free shipping, with no minimum required, but this is subject to change on a per-product or per-promotion basis. Any changes to our free shipping policy will be clearly communicated on our website and during checkout.

Shipping Policy Changes

  • We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically for updates.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at hi@thgoodstore.com.